Sales & Services

Sample Tests & Consultation

Sample Test

Before purchasing, parts are available for a free sample test to verify the feasibility and effectiveness of the welding process. （Note: specialized parts may incur a charge.）

Debugging equipment

HERON has a dedicated sample room where we debug suitable welding parameters according to your specific requirements. Additionally, we conduct rigorous damage and metallurgical tests to ensure the highest quality of welds. Based on the comprehensive weld test data, we provide recommendations on the ideal welder power for achieving optimal efficiency and stability.

Welding solutions

HERON is committed to delivering tailor-made technical solutions that meet your specific requirements, which include part drawings, welding process requirements, and equipment technical specifications. Through open and collaborative communication, we work to ensure that you make informed decisions and choose reliable welding solutions that guarantee optimal performance and precision.

Shipment Tracking & Inventory Support

HERON has its own dedicated project management team and standardized production processes.

Our dedicated team develops a detailed schedule for each project and manages every stage of the work and efficiently managing production operations with the aid of an interconnected management system. Each project is equipped with specialized electrical, mechanical and welding expertise to ensure that the installation and commissioning of the assembly process runs efficiently at our workshop.

Additionally, HERON maintains an extensive inventory of spare parts and standard machines, enabling us to significantly shorten production time for prompt delivery.

After Sales & Maintenance

Regular maintenance and overhaul of your resistance welder is essential for the efficiency and service life of welding system.
HERON provides all customers with preventive measures such as equipment maintenance repair manuals, and our professional after-sales technicians provide customers with fast and cost-effective maintenance guidance, so as to keep the equipment  operating at its best performance, allowing for smooth mass production.
 
In the event of machine failure during the warranty period, HERON offers free maintenance, long-term technical support, and provides spare parts (with the exception of wearing parts, which may incur charges), to resolve equipment failures quickly.

After Sales & Maintenance

Regular maintenance and overhaul of your resistance welder is essential for the efficiency and service life of welding system.
HERON provides all customers with preventive measures such as equipment maintenance repair manuals, and our professional after-sales technicians provide customers with fast and cost-effective maintenance guidance, so as to keep the equipment  operating at its best performance, allowing for smooth mass production.
 
In the event of machine failure during the warranty period, HERON offers free maintenance, long-term technical support, and provides spare parts (with the exception of wearing parts, which may incur charges), to deal with equipment failure for customers quickly.

Training

HERON's welding training will help your company optimize your manufacturing processes and improve product quality.
By participating in our practical training program, your operators will be equipped with the necessary knowledge and skills to accurately determine parameter values for different welded parts and to evaluate welding results, so as to ensure that your operators’ work aligns with the quality requirements of the welded parts.

Get in touch with us

Whether you are looking for a quotation or partnership support, we are happy to assist you.

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